To thank you all for your support and to offer future incentives to you, we wanted to give something back; this is why we have launched the Customer Loyalty Program.

You are automatically enrolled in the Customer Loyalty Program when you sign up for an account at Kuo Cosmetics. As a thank you for just signing up, you will receive 1,000 bonus points to start you off!

Our program is as simple as it sounds. While shopping at Kuo Cosmetics you will earn Shopping Points for the money you spend. Once earned, you will be able to use those points to pay for future purchases at Kuo Cosmetics.

When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points Account as pending points. All pending points are listed in your Shopping Points Account and will stay there until approved/confirmed by Kuo Cosmetics.

Once any pending points have been approved, they will be released and your account will be credited with the value of those points, ready for you to spend them on whatever you want.

You must log in to your account in order to view the status of your points.

During the checkout process, you will be able to pay for your order with your points balance.

* in most cases shipping fees and taxes excluded. See referred FAQ for more details.

Currently, for every $1.00 spent at Kuo Cosmetics you'll earn 10 points.

For example:
          Product Cost:  $100.00
          Value of Points Earned:  $2.00

Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

Last updated: Wednesday 23 July, 2008

If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Kuo Cosmetics.

During the checkout process, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.

Continue the checkout procedure and at the confirmation page you will notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points Account will be updated and the points used deducted from your balance.

Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent without the points.

Currently, no minimum balance is required to redeem your points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Monday 14 April, 2008

Currently, no Minimum Purchase Amount is required to redeem your points.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Monday 14 April, 2008

A maximum of 1,000,000,000 points ($2,000,000.00) is allowed to redeem per order.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Wednesday 23 July, 2008

No. When calculating the amount of points earned, shipping fees are excluded.

Last updated Monday 14 April, 2008

No. When calculating the amount of points earned, taxes are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Monday 14 April, 2008

Yes. When calculating the amount of points earned, all items which have been discounted are included.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Monday 14 April, 2008

Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent without the points.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Monday 14 April, 2008

"Word-of-mouth" advertising is the most powerful form of advertising there is.

Referral Points is based on the idea that we should both benefit from your referrals.

When a referred friend places an order, during the checkout process on the same page that you select a payment method, there will be a box to enter a Referral Code. Your Referral Code is your registered email address with us.

When we receive your referred friend's completed and approved order, we will reward your Points Account with 500 points.

Points are only awarded for first time orders of new referrals. The more people you spread the word to, the more reward points you will receive.

Last updated Monday 14 April, 2008

"Writing Reviews is an ego boost, knowing that others will read your opinions, and maybe even take your advice."

Sharing Your Product Reviews will assist us to continually improve our offers and services to you as well as help others in choosing the right products. We would like to thank you for helpful review that you give us. Therefore for every quality review, we will reward your Points Account with 200 points, worth $0.40 in value.

Your Review must meet all of the following conditions:

• Your Reviews must be original.
• Reviews must be focused and concise on the product under review.
• Reviews should not duplicate content already published.
• Be truthful and objective.
• Reviews should not include posts that have spam, commercial or advertising content or links.
• Reviews should not abuse, harass, or threaten another's personal safety .

Kuo Cosmetics reserves the right to refuse or remove any review that does not comply with the above conditions.

The staff at Kuo Cosmetics reserves the right to correct misspelled words and grammatical errors.

Kuo Cosmetics is not responsible or liable in any way for ratings and reviews posted by its customers.

Last updated Sunday 19 October, 2008

Currently, no restrictions apply to which items may be purchased using your points balance.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated

Currently, no restrictions apply to the kinds of items which may be purchased using your points balance.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Monday 14 April, 2008

• Shopping Points are only available to registered Kuo Cosmetics members.
• Shopping Points can only be collected and used with online purchases and are only validated at Kuo Cosmetics.
• Points are non-refundable and cannot be transferred between members.
• Shopping Points are non-transferable or exchangeable for cash under any circumstances.
• Shopping Points will not be refunded for any canceled orders.
• When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your entire purchase.
• When calculating the amount of points earned, shipping fees and taxes are excluded (unless other: see referred FAQ for more details).

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.

For any queries regarding our Customer Loyalty Program, please contact us. Make sure you provide as much information as possible in the communication.